Meet Our Team


Tena Rees

With an Entrepreneurship degree from Ball State University, opening Hot Heads with her business partner, Brenda, was Tena’s dream come true! She has over 30 years experience in the industry, and a background in Esthetics and Instructing. Tena specializes in hair extensions, and giving fine hair life + body! She is a Paul Mitchell Color Expert, and is highly trained in helping you pick out the best products and regimens for your beauty needs. In her free time she enjoys yoga, and exercising with her dog Peabody!


Brenda Poole

As co-owner of Hot Heads, there’s never a dull moment in Brenda’s work days! She has over 30 years experience as an instructor and business owner. Brenda is a Certified Paul Mitchell Color Expert, and she tailors each and every appointment to your specific beauty needs. Outside of the salon, Brenda tends to her award-winning cutting horses and enjoys spending time in the sun. Find her work on Instagram at @hair_by_bam!


Pam Charles

With over 30 years experience behind the chair, Pam is a Master Stylist + great Mentor at Hot Heads. She works flawlessly with a razor, and her one of a kind extension applications make her a staple in the salon. When she’s not tending to her guests, Pam enjoys relaxing on her country land and loving on her chihuahuas! She may even have a goat or two.


Jackie Cox

As Salon Manager, Jackie stays busy both behind the chair and behind the scenes. She graduated from The Salon Professional Academy in 2009, and as a Master Stylist at Hot Heads she loves doing all types of hair color. Jackie is a Certified Paul Mitchell Color Expert, and fashion colors + color correction are her favorite projects! She is certified in Aqua Tape In Hair Extensions + GK Keratin Smoothing Treatments, and in her free time you can find her tending to her many critters! Find her on Instagram at @hair_by_jcox and on Facebook at Hair By Jackie.


SteVen Knipp

SteVen is Hot Heads’ Marketing + Events Coordinator, and has been working behind the chair for 15 years! He decided at the beginning of his career, that he wanted to be the stylist for everyone. He has spent the last 15 years, and continues to, strive toward expanding his skillset + education to encompass people of all hair textures, all genders, and all ages. He is fantastic with curly hair textures, and is one of the few locticions in the Muncie area. He cuts a killer fade, and has helped many guys, gals + non-binary pals through the growing from short to long transition process. SteVen’s favorite thing to do is outside the box type hair. He loves etchings and trending vivid hair color techniques! He has spent the last 5 years as a hair + makeup designer for the Muncie Civic Theatre and the Burris High School Theatre Department. He enjoys character creation! He is a wig + extension specialist, and a Certified Paul Mitchell Color Expert. Outside the salon, SteVen works with many community non-for-profit organizations, including: The Soup Kitchen of Muncie, Muncie OUTreach, Sunrise Rotary + the Barrier Free Theatre Program for adults with different needs + abilities. If you are with a community organization and interested in doing a fundraiser with us, or need assistance with a community event, he is the guy you’ll wanna contact! You can find him on Instagram at @hairby_v_!


Natalia Campbell

National Educator for John Paul Mitchell Systems. Licensed Cosmetologist with 10 years experience. Nationally Certified Paul Mitchell Color Expert. Airbrush Makeup Artist and Certified in Aqua Tape In Hair Extensions. Her passion has always been in this industry and making people feel the most like themselves. She loves to do color corrections and big color projects! Find her work on her Instagram at @beauty_by_nataliaglee and on Facebook at Beauty By Nataliaglee.


Amber Wesley

When she’s not being Super-Mom, you can find Amber behind the chair at both of our locations! One of the original stylists at our campus salon, Amber is accustomed to the fast paced environment and diverse clientele. She attended The Salon Professional Academy, and is highly skilled in clipper cuts, brow waxing, hilites + natural balayage. Amber loves spending time with her daughter, and being involved in all of her extra curricular actives. You can find her work on Instagram at @amberm_hair!


Maddie Blakely

Maddie’s passion for hair began at a young age, and she has been fortunate enough to turn it into a career! She specializes in curly hair cutting + coloring, and regularly takes classes to further her skills in these areas. She also enjoys doing beautifully blended balayages, as well as vivid colors! In her free time she enjoys being with her friends + boyfriend, trying new restaurants and listening to music. Find her at both of our locations! You can check out more of her work on Instagram at @maddieb_hair and on Facebook at Hair By Maddie B.


Alexis Smith

Being at our campus salon, Alexis loves experimenting with new trends and techniques! She is always up for taking on new projects. Alexis loves doing all types of color, especially vivid colors! In her free time, she loves to hang out with friends and try new things. You can find her on Instagram at and on Facebook at Alexis Smith Hair!